Frequently Asked Questions
Does Newegg do free shipping?
Newegg does offer free shipping on orders, but it’s not available on everything sold online. If a product qualifies for free shipping, there will be an orange “free shipping” box on the product page to the right of the product image.
How long does Newegg take to ship?
Newegg deliveries tend to take 3-5 business days for most items, however some larger items will take 7-10 business days.
Does Newegg have free returns?
Newegg offers 30-day free returns on products that are labeled as “Sold and Shipped by Newegg”, this includes no shipping cost (for products up to 50 lbs). For items that were purchased on Newegg but are from a third-party retailer, the return instructions will be different because it is covered by the seller’s return policy. To find out your specific return policy, go to the specific product page on the Newegg website and click on the ‘Warranty and Returns’ tab.
How do I contact Newegg customer service?
To speak with a member of the Newegg customer service team, you can call/arrange a call back at +1 800-390-1119. The team is available by phone from 06:00 – 17:00 from Monday to Friday. Alternatively, you can fill out a contact form on the website, and a team member will get back to you. The contact form is normally the fastest way to get in touch, and the email team is available around the clock Monday to Friday and from 06:00 – 17:00 on Saturday and Sunday.
Does Newegg have Black Friday sales?
You’re very likely to find some Newegg Black Friday deals this Friday, November 25th, if last year’s Black Friday is anything to go by! Here at PC Gamer, we wrote an article highlighting the best Newegg Black Friday deals in 2021, so if you want an idea of what to expect this coming Black Friday, read on!
Hints and tips
Newegg promo codes are the best way to save money on your order, however there are additional ways to get a discount:
- Shop Today’s Best Deals: Newegg has a dedicated discount page called ‘Today’s Best Deals’. This page is divided into two sections, ‘Shell Shocker’ offers and ‘Shop All Offers’. Shell Shocker deals are a small handful of the best for limited time deals, so don’t worry if you see a deal you like, it’ll be gone before you know it! As the name suggests, the Shop All Offers section is all the current offers live. Fortunately, you can filter your search by category, or type the name of the product in the search bar to customize your search and make your shopping experience easier.
- Newsletter Subscriptions: When you subscribe to the Newegg newsletter, you get exclusive offers sent to your email address. Signing up to the newsletter is free, so it’s worth doing to bag an extra savings or two.
- Shop Renovated: Newegg sells a plethora of refurbished goods at a cheaper price. Refurbished items have been restored to new condition so they don’t compromise on quality – just the price!
How to use Newegg coupon codes
Check out our collection of Newegg coupon codes – this page is updated regularly with the best deals around. When you’ve found the code you’d like to redeem, click the ‘Get Code’ button below the offer.
This will bring up a pop-up window where you can view and copy the code. It will also open a new tab for the Newegg website.
Now is the time to shop for all your Newegg goodies. Once you have everything, go to the shopping cart page. Below the order summary, paste your code into the ‘Apply Promo Code’ box.